Warranty Terms
Amsscales.com warrants the equipment we sale against defects in material and workmanship. The length and terms and conditions of these warranties vary with the type of product and are summarized below:
1.) This warranty applies only to the original purchaser. The warranty does not apply to equipment that has been tampered with, defaced, damaged, or had repairs or modifications or has had the serial number altered, defaced or removed.
2.) This warranty is not applicable to equipment that has not been grounded in accordance with manufactures recommendations.
4.) Applies only to components constructed from stainless steel.
5.) This warranty does not apply to equipment damaged in transit. Claims for such damage must be made with the responsible freight carrier in accordance with freight carrier regulations.
6.) Warranty term begins with date of shipment from amsscales.com
7.) Only if device is rated NEMA 4 or better or IP equivalent.
8.) Lifetime warranty applies to damages resulting from water, lightning, and voltage transients and applies only to the hydraulic load cell structure itself (does not include pressure transducers, rubber seals, o-rings, and associated wiring).
9.) 10 Year Prorated Warranty on hydraulic load cells.
10.) 1 Year warranty for scale structure.
11.) Load cell kits MUST be installed in accordance with manufactures instructions. Failure to follow these instructions will void the warranty.
EXCLUSIONS
A.) This warranty does not include replacement of consumable or expendable parts. The warranty does not apply to any item that has been damaged due to unusual wear, abuse, improper line voltage, overloading, theft, fire, water, prolonged storage or exposure while in purchaser’s possession or acts of God unless otherwise stated herein.
B.) This warranty does not apply to peripheral equipment not manufactured by manufacturer. This equipment will normally be covered by the equipment manufacturer’s warranty.
C.) This warranty sets forth the extent of our liability for breach of any warranty or deficiency in connection with the sale or use of our product. Amsscales.com will not be liable for consequential damages of any nature, including but not limited to loss of profit, delays or expenses, whether based on tort or contract.
D.) This warranty is in lieu of all other warranties expressed or implied including any warranty that extends beyond the description of the product including any warranty of merchantability or fitness for a particular purpose. This warranty covers only those products installed in the forty-eight contiguous United States.
E.) This warranty does not cover paint coatings due to the variety of environmental conditions.
F.) Do not cut load cell cables on load cells returned for credit or warranty replacement. Cutting the cable will void the warranty.
G.) Software is warranted only for performance of the functions listed in the software manual and/or the manufactures proposal.
H.) The software warranty does not cover hardware. Warranties on hardware are provided from the hardware vendor only.
I.) The software warranty does not cover interfacing issues to non-manufacturer supplied hardware.
J.) The software warranty does not include automatic software upgrades unless purchased separately.
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STATEMENT OF LIMITED WARRANTY
Amsscales.com warrants its equipment to be free from defects in material and workmanship as follows: Manufactures warrants to the original purchaser only that it will repair or replace any part of equipment which is defective in material or workmanship for a period of two (1) years from date of shipment. Amsscales.com shall be the sole judge of what constitutes a defect.
During the first ninety (90) days Detecto may choose to replace the returned product at no charge to the buyer upon inspection of the returned item.
After the first ninety (90) days, upon inspection of the returned item, Amsscales.com will repair or replace it with a remanufactured product. The customer is responsible for paying for the freight both ways.
This warranty does not apply to peripheral equipment not manufactured by manufacturer; this equipment will be covered by certain manufacturer’s warranty only.
This warranty does not include replacement of expendable or consumable parts. This does not apply to any item which has deteriorated or damaged due to wear, accident, misuse, abuse, improper line voltage, overloading, theft, lightning, fire, water or acts of God, or due to extended storage or exposure while in purchaser’s possession. This warranty does not apply to maintenance service. Purchased parts will have a ninety (90) day repair or replacement warranty only.
Amsscales.com may require the product to be returned to the factory; item(s) must be properly packed and shipping charges prepaid. A return authorization number must be obtained for all returns and marked on the outside of all returned packages. Amsscales.com accepts no responsibility for items lost or damaged in transit.
Conditions Which Void Limited Warranty
This warranty shall not apply to equipment which:
A.) Has been tampered with, defaced, mishandled or has had repairs and modifications not authorized by the manufacturer.
B.) Has had serial number altered, defaced, or removed.
C.) Has not been properly grounded according to manufactures recommended procedure.
Freight Carrier Damage
Claims for equipment damaged in transit must be referred to the freight carrier in accordance with freight carrier regulations.
This warranty sets forth the extent of our liability for breach of any warranty or deficiency in connection with the sale or use of the product. Amsscales.com will not be liable for consequential damages of any nature, including but not limited to, loss of profit, delays or expenses, whether based on tort or contract.
The foregoing is in lieu of all other warranties, express or implied including any warranty that extends beyond the description of the product including any warranty of merchantability or fitness for a particular purpose. This warranty covers only those manufactures products installed in the forty-eight (48) contiguous continental United States.